When using taxis or private hire vehicles in the U.K you are entitled to certain privileges as a disabled passenger that you may not be aware of, the following will give inside knowledge about the trade and what level of service you can expect and how companies are using technology to improve their service for the disabled community.
Here is a list of essentials a Walsall based taxi company makes it drivers have (cab be found on their disability awareness programme) when completing any assisted jobs (i.e passengers with disabilities):
A-Z -road maps, these are important when picking up passengers who might be hard of hearing, deafened or have got speech problems. As this allows passengers to show to the driver where they are going.
Pens and a notepad is important when picking up passengers who might be deaf, deafened or have speech problems. This basic piece of technology enables all the necessary transfer of information between the taxi driver passenger.
Briteboard – this is a wipe-clean, acrylic panel, slightly larger than an A4 sheet of paper, it is hand-held with a fluorescent marker pen. The pen can be used to write the name of the company, the client name and destination i.e. Yellow Cars, Joe doe, Lichfield. This equipment is essential when picking up passengers who might be partially sighted, deaf, deafened or have speech impairment. This technology should be used as much as possible when doing assisted jobs. The use projects an image of professionalism and attention to detail that can help to engender confidence in the travelling public.
Smart Cards are (hand held cards with pre written text) are essential when picking up passengers who might be deaf, deafened or have speech impairments. This allows easier communication between the taxi driver and the passenger. The pre made smart cards will include. 1. Hi, how are you? 2. Hope your having a good day 3. We are taking a slightly different route as there is a problem ahead. 4. Are you okay? 5. Do you need any assistance? 6. The fair for your journey is
Learn more about taxis in walsall.
Learn more about taxis in Wednesbury. Stop by Charanjit Singh\’s site where you can find out all about taxis and how to avoid being ripped off.